How to deactivate your Smart text alerts?
I have been complaining about the unsolicited Smart Telecom advisories about their current promos. I have been receiving annoying logos, as annoying as a sexy girl posing with her bikini. I also receive some monotones with .amr format. They say it’s free but if you subscribe you can receive related stuff within a week. I say these were unsolicited because I have not subscribed or activated any of their service. Well, maybe this could be a course to all Smart Buddy or Prepaid subscribers. We are all bound to receive these text spams.
I have been sending “Alerts Off” messages to 211, as stated at end of their text alerts, to unsubscribe, but to no avail. An automated reply says that the service will be deactivated after 2 days or 48 hours but I still receive them, after that span of time. In fact, I still receive these alerts until now when I have already unsubscribed for three times already. I have sent a complaint letter a couple of times already but I always get a “we’ll see to your problem” replies. The customer care hotline is always busy as expected.
To all Smart subscribers who once had this problem, how did you deactivate your text alerts?
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