Jammed: Full into Capacity

I just noticed that an allegedly Zango Support personnel posted a comment on one of my published posts in BlogEngage where I was talking about how the Zango software posed as a threat. Just to give them the benefit of the doubt, I would like to post his comment:

Zango Support says:

In the above post Zango is listed as a threat.

We would like to correct this listing.

Zango is a safe and secure program which will not harm users’ computer.

We are certainly aware of the ever-growing number of harmful applications that have surfaced on the Web.

Please be assured that Zango, unlike such applications, will always make the user’s privacy our top priority. Zango is a safe and secure program which installs itself only upon user’s download and does nothing without the user’s consent.

Following are some clarifications on the function of Zango’s software:

1. Zango does not build personal profiles.

2. Zango does not gather any data you enter in online forms.

3. Zango does not access any sensitive information entered while surfing, such as account details, passwords, credit card information, products you purchase online, etc.

4. Zango’s installation does not install any third party applications. In addition, Zango can be installed only through a standard download process initiated by the user from Zango’s websites and is easy to uninstall.

Unfortunately, it appears that some scanning applications have mistakenly included Zango on their lists. We are aware of this situation and our legal team is contacting these companies in order to be removed from their lists.

Zango is a user friendly program, and it is of paramount importance to us that our program will function properly and will be easily installed and removed

You can remove Zango from your computer via “Add\Remove programs” (Start -> Control Panel -> Add\Remove programs), you may use our uninstaller and you may also use the uninstall instructions we offer under the Zango component in the program’s list

To remove Zango from your computer, please do the following:

1. Close all open applications/programs/windows

2. Go to: ‘Start’ - ‘Settings’ - ‘Control Panel’ - ‘Add\Remove Programs’

3. Click on ‘Zango Browser and Wowpapers Tools’

4. Click ‘Change/Remove’ button

5. Check the components you wish to remove, click ‘Next’ and follow the on-screen instructions.

6. Restart your computer

Alternatively, you can use our uninstaller:

1. Click on the following link - http://installs.zango.com/downloads/Uninstaller/Uninstaller.exe

2. Click ‘Run’ and follow on-screen instructions

3. Restart your computer.

Zango support team can be easily contacted through our help site:

http://catalog.zango.com/destination/corporate/supportform.aspx

or directly at: zangocustomersupport@zango.com

Just few reminders before installing this software:
1. Zango software clearly states in their applications that “In exchange for free access to Zango Games (or any of their programs for that matter), users are shown 2-3 targeted Websites while browsing online.”

2. Symantec and McAfee, two of the reputable internet and computer security software companies, listed Zango as malicious software.

3. StopBadware.org lists a number of undesirable behaviors associated with Zango Easy Messenger, including “behaves as spyware”, “automatically runs on startup”, “displays pop-up advertisements”, “installs adware”, and “bundled software cannot be closed”. Wikipedia

4. Zango, formerly 180solutions and Hotbar, is listed at Wikipedia’s “Well-known adware programs”

5. A great discussion about “180solutions’s Misleading Installation Methods” was posted after several issues were raised about Zango.

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